Hey, ! Welcome to the first week of the program design phase: Setting a Baseline and Open Q&A
Whether you work in a commercial or private setting, perform 1-on-1’s or semi-private—any style of training really—there’s always the first day with a new client.
Do you currently have a system that allows you to bring them on board seamlessly?
Does your system efficiently collect the information you need to put them in the best positions to be successful—literally and figuratively?
Do you have a way of bringing them up to speed on how to best navigate your training environment—making both their lives, as well as the coaches in your program’s lives, easier?
Do you have systems—and confidence in those systems—to write, update, progress, regress, and potentially defend every single choice you make about what goes into their program?
Do you have a way of consistently gathering feedback from your clients, outside of the small talk of a training session, nixing all surprises about whether or not they’re pleased with the training process, if their goals are still the same, if they have any requests going forward, etc…?
That’s what these next four weeks are all about—and more!
But we kicked it all off yesterday with a presentation, a “meet your new client” drill, and an open Q&A:
Download the slides here: https://www.dropbox.com/s/wag0xxkjd4xszk0/WEEK%201%20SLIDES.pdf?dl=0
Week 1 Summary:
We previewed the 5 critical steps to simple, effective, efficient, program design
1. Collect: The Initial Interview and Movement Assessment
How do we create a plan if we don’t know where to start? Step one starts everything off by collecting the pertinent information we need to begin the process of putting our people in the best positions to be successful.
2. Observe: The Personal Orientation Session
The second step is to observe—beyond the initial assessment.This crucial step provides a framework for both teaching clients how to perform basic movements while also making the design of their initial program a walk in the park.
3. Design: The Initial Program
Our third step is program design in a systematic fashion, using our program design checklist.Gone are the days of staring at the screen wondering how many sets and reps to use, what exercises would be appropriate, and whether this plan will actually do what we hope it will.
4. Track: Measure So You Can Manage
Step four is to track our results from the actions we take—both lead and lag measures.As Peter Drucker says about business, “You can’t manage what you don’t measure.”The same holds true for helping our clients to look, move, and feel amazing.
5. Evolve: Day One to Goal(s) Done… now what?
The fifth and final step is to evolve with our clients for the long-haul.If you’ve ever trained a client for years on end and struggled with what throw at them next, the evolve step will be a breath of fresh air and huge weight lifted from your shoulders.
We met our new client and wrote as much of their program as we could in 6 minutes
This drill is based on—as I get into full detail on the call—my less organized days where I would (more often than I’d like to admit) have a coach call me and say that client X showed up and they just realized their new programming phase isn’t ready. They sent them down the turf to warm up and are wondering if I can have it ready in time. YIKES!
Well, the reality is that I can have it ready in time…
But even better, we really don’t have this issue anymore because we ASK WHEN SOMEONE WILL BE IN NEXT! (obvious, I know)
We had a Q&A
(as if the title didn’t give it away)
Week 1 Action Steps:
1) If you weren’t on the call, watch the replay
2) Do the 6 minute drill, paying attention to what tripped you up, how far you got, etc… and keep this in mind to help figure out exactly what answers you’re looking for out of the next 4 weeks
3) Post any/all questions in the 4 Weeks to Simple, Effective, Efficient, Program Design Group
